Privacy Policy

MBT Transport Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect when you use our website, request a quote, or contact us, and how we use and protect it.

Information We Collect:
We may collect your name, phone number, email address, pick-up and delivery addresses, details about your move or transport request, and any messages or files you send us. Our website also collects basic technical data such as IP address, browser type and cookies for performance and analytics.

How We Use Your Data:
We use your information to provide transport/removal services, prepare quotes, respond to enquiries, complete customs documents for UK-EU transport, improve our website, and prevent fraud. We do not sell your data.

Legal Basis:
We process your data to carry out a contract (your booking or quote), to comply with legal/customs requirements, and for our legitimate interests in running and protecting our business. Marketing messages are only sent with your consent.

Sharing Your Data:
We may share information with drivers, subcontractors, customs agencies, insurers, IT/hosting providers, and payment processors when necessary to complete your service. All partners follow GDPR rules.

Cookies:
Our website uses essential and analytical cookies. You can disable cookies in your browser at any time.

Data Security & Retention:
We store your information securely and only for as long as needed — typically up to 6 years for transport and customs records, and shorter for enquiries.

Your Rights:
You may request access, correction, deletion, restriction, or transfer of your data. You can object to marketing at any time. To exercise your rights, email us at offer.mbttransportltd@outlook.com.

Transfers to EU:
When transporting goods between the UK and EU, your data may be used in EU customs systems. All transfers follow GDPR safeguards.

Contact:
For privacy questions, contact:
offer.mbttransportltd@outlook.com

By using this website or submitting a quote, you agree to this Privacy Policy.